Choose an available withdrawal method in the verified account, confirm the amount and complete any requested checks. Timing depends on review status, method, bank processing and whether account information matches.
- Currency
- CAD
- First stage
- Operator review
- Second stage
- Payment delivery
- Common requirement
- Identity and payment verification
Prepare before requesting
Make sure legal name, address and payment ownership are accurate. Complete visible verification tasks and review any active promotion terms that may affect withdrawable balance.
Understand withdrawal status
Pending can mean the request is queued or under review. Approved generally means the operator has released it, after which the payment provider or bank may need more time. Keep timestamps and references for support.
Escalate with a clean record
If a stated window passes, contact support with request date, amount, method and reference. Do not send identification through social media or an unverified email address.
Frequently asked questions
Why is my withdrawal pending?
It may be awaiting internal review, identity verification or payment processing.
Can a new payment method be used only for withdrawal?
Available methods and ownership rules vary. Use the options and instructions shown in the verified account.
Should I cancel and resubmit?
Not without a clear reason. Cancellation can restart processing; ask official support if the request appears stuck.